Building Solid Client Relationships
In December the phone rang and my client called to ask if taking me to St Thomas might be a good thing for our web strategy / build project. She had an excess of frequent flyer miles and wanted to use...
View Article6 Traits of an Effective Website
In order to list these traits within this short article, we will qualify it a bit. You see, a complete evaluation of an effective website should take into consideration search engine optimization...
View ArticleWhy & How to Develop Personas
Since I started creating websites in 1995, my mantra has always been ‘create it for the user’. At the end of the year 2009, this user centric means of designing websites is the mark of a quality site....
View ArticleTips for Enhancing Customer Retention
We all know that the costs of obtaining new customers can be high. While we want to continue the activities that land new and fresh business, let’s explore what we can do with our website to enhance...
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Easing Life’s Mundane Tasks with Smart Technology and Great UX Design
UX Design Combined with Smart Technology: It’s the Small Things The 34 floor Hyatt Regency I stayed had what I call a ‘smart elevator’ system. I wheeled my luggage to the elevator, after an extremely...
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